Apple Warranty & Repairs
PC Centre is an independent Apple authorized service provider in Namibia.We perform Apple warranty repairs and beyond warranty repairs on all Apple computers and Apple displays.
For iPods, Windows computers, printers, and all other devices.
Review the simple steps below to avoid any delays in the repair process:

Before You Come In for Repair
Coming into PC Centre For Repair
After Your Repair at PC Centre
Frequently Asked Questions

Before You Come In For Repair
Make notes about the problem(s) you are having. When problems occur, write a note with the time,
what you were doing on the computer, and exactly what happened (error messages, odd sounds, shut-down, etc.)
Backup your computer (if you can). If you are unable to backup your computer, PC Centre can usually do so for an additional charge. Many failures and repairs don't affect the hard drive or your data, but without a backup you will not be able to access your data until the repair is completed.
(Optional) If your computer's password is confidential, change it (if you can). We will need to know your administrative password for many repairs, so you may want to temporarily change it. See this Apple knowledge base article for step-by-step instructions on resetting your account password.
Coming into PC Centre For Repair
Stop by PC Centre for an estimate, no appointment required. Check our store hours and come in at least an hour before we close.
Typically we'll get you in and out in 30 to 40 minutes. It can take longer on weekdays between 9AM - 11AM and weekends between 9AM-1PM.
Bring your power adapter. If you have a portable computer, an Apple display, or a Mac mini, please bring the power adapter. If you have a Power Mac, Mac Pro, or an iMac, we don't need any cables at all.
Don't bring your keyboard and mouse. Unless the problem you are experiencing is related to the mouse or keyboard, you don't need to bring those with you.
Ask us about upgrades. If you have been thinking about adding more memory (RAM) or a larger hard drive to your computer, we can often complete upgrades without adding time to the repair.
After Your Repair at PC Centre
Your technician will call you as soon as the repair is completed. Your receipt shows the phone number you gave us to call when the repair is completed.
Don't forget to bring your receipt! Your receipt is required to pick-up your completed repair.
Pick-up your repair (takes 10-20 minutes). All repairs need to be picked up within 30 days of repair completion.
Verify your issue was resolved. If you have further questions, you can call our service line at (061) 2891400 or email helpdesk@mac.com.na.
Continue or start backing up your data. A repair is a good reminder that computers can and do sometimes fail. Take this opportunity to start backing up your data.